When will my order ship?

Please allow up to 5-10 business days for an order to ship.

What payment methods do you accept?

The following payment methods are accepted:

• Visa

• Mastercard

• American Express

• Discover

• Apple Pay

• Klarna

• Link by Stripe

• Diners Club

• UnionPay

• Carte Bancaire

• JCB

*** Customers can access all payment methods when checking out.***

Are your earrings hypoallergenic?

Our earring hooks are hypoallergenic. Although the earring hooks we buy are advertised as nickel-free, it is possible they may contain a trace amount. Our jump rings are metal alloy and contain some nickel per the manufacturer.

Will I receive a tracking number?

Yes. All orders ship with tracking numbers.

Do you accept returns?

Returns are not accepted. Should there be any issues with your order, please contact us using the form in the Contact page.

What if my package is lost or stolen?

Once we ship an item, anything else is out of our hands. We are not responsible for lost or stolen packages and are unable to provide a refund or replacement.

We ship using USPS Ground Advantage and this service comes with a tracking number which we provide and comes with shipping insurance up to $100. Should your package get lost, you may file a claim within 60 days with the tracking number provided. Should you need additional documentation for your claim, please contact us using the form in the Contact page.

Do you ship internationally?

Due to the current tariff climate, we are only shipping to the United States.